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Frequently Asked Questions

How can I pick up my rented car?

You can arrange to be picked up at the San Jose or Liberia airport.  We offer this service for free.  One of our representative will meet and greet you at the outside of the arrival terminal, holding a sign that displays your name.  Please make sure to provide us with your flight information upon making the reservation, or take a taxi to our main office location -- about 2 minutes away from the airport.

Can Vamos Rent-A-Car deliver the car?

Yes, we can deliver the car to your hotel.  We will prepare all the paperwork in advance.  This way you can take possession of your car at the hotel without having to wait!  No lines, no hassles. 

We can also deliver the car to all regions of the country for reasonably priced fees.  Please see the Vehicle Delivery Fee Table at the bottom of this page for typical destinations and rates.

Do you have an airport location?

No, we do not.  An office at the airport would require us to raise our rates.  We can arrange to meet you there however.  Please see “How can I pick up my rented car?” for more info.

Do you have an office in Liberia?

Yes, we do have an office in Liberia.  Please see “How can I pick up my rented car?” for more info.

Can I return the car at a different location than where I received it?

Yes, you may receive the rental vehicle at one location and return it at a different location, separate fees may apply.  For instance, if you wanted to receive the car at our San Jose office and at the end of the rental, return the car in Liberia (or the other way around), the fee is $50.

How much is the deposit?

Depending upon the selected insurance, either a $750 (minimum) or $2000 (maximum) rental deposit will be placed on your credit card.  This credit card will not be charged until you pick up the vehicle.  This amount will be refunded upon the safe return of the vehicle; typically within 2 to 3 days.

Can I use my Debit Card?

Yes, we do accept debit cards; however, most of them do not offer a Collision Damage Waiver (CDW) as a member benefit.  This means that you’ll typically need to purchase our insurance in order to have more than just the country’s mandatory minimum coverage. 

Furthermore, due to the nature of debit cards, it may take the bank up to three (3) weeks to release a deposit.  This is considerably longer than the 2 to 3 business days for a credit card hold to be released.  Please contact your bank for more information.

How old do I have to be?

The minimum age for all drivers is 18 years.  However if you, or any authorized drivers, are between 18 and 21 years old, the Collision Damage Waiver (CDW) deductibles are doubled and Full CDW is not available.

Can the car leave the country?

For the most part, rental cars cannot be taken out of Costa Rica.  However, we can arrange for a border transfer for you, with the following requirements:
  1. Minimum three (3) day rental.
  2. May be returned at any border location, plus the corresponding drop-off fee.
  3. Inform us of the dates that you need a car in Costa Rica and when you need a car in Panama and/or Nicaragua.
  4. We’ll arrange the details of two separate rentals -- one in Costa Rica and one with another company within your country of choice.
  5. All you have to do is meet our representative at the border to return (drop-off) our car, cross the border by cab and have a representative from our rent-a-car partner meet you on the other side of the border with your (second) rental car.

What happens if the rental vehicle experiences mechanical difficulties?

If your rental vehicle experiences mechanical issues, just contact us with the supplied cell phone (from anywhere there is cell phone coverage) 24 hours a day!

We will either send you a replacement vehicle or have a mechanic resolve the issue on the spot.  Our main goal is to get you back on the road as fast as possible.

Vehicle Delivery Fee Table for the Dominical, Liberia and San Jose Regions

We deliver all over Costa Rica, please call us for rates to destinations that are not listed on the table below.

One way drop-offs between our Dominical, Liberia and San Jose branches:  $50
Deliveries (or returns) of rental vehicle to San Jose area hotels (including Heredia & Alajuela):  $9

From San Jose or Liberia to
Arenal  $         75
Playa Carillo  $         60
Atenas  $         25
Playa Conchal  $         35
Buenos Aires  $         90
Playa Esterillos  $         50
Cabo Matapalo  $       150
Playa Flamingo  $         35
Cahuita   $       120
Playa Garza  $         50
Cañas  $         40
Playa Grande  $         35
Cartago  $         35
Playa Guiones  $         50
Ciudad Quesada  $         60
Playa Hermosa  $         30
Corcovado   $       175
Playa Junquillal  $         35
Dominical  $         50
Playa Langosta  $         35
Drake Bay  $       175
Playa Naranjo  $         50
Golfito  $       150
Playa Nosara  $         75
Grecia  $         35
Playa Ocotal  $         30
Guacimo  $         40
Playa Panama  $         20
Guapiles  $         40
Playa Pan de Azucar  $         35
Hacienda Pinilla  $         35
Playa Potrero  $         35
La Cruz  $         50
Playa Samara  $         75
La Fortuna  $         75
Playa Tamarindo  $         35
La Paz-Waterfall   $         60
Playas del Coco  $         20
Liberia Airport  $       free
Poas  $         30
Limon   $         60
Punta Islita  $       120
Los Chiles  $       150
Puntarenas   $         50
Mal País  $       160
Puerto Jiménez  $       150
Monteverde   $         75
Punta Leona  $         50
Montezuma  $       150
Punta Uvita  $         60
Naranjo  $         50
Puerto Viejo  $       130
Nicoya  $         50
Puerto Viejo, Sarapiqui  $         75
Orotina  $         30
Quepos  $         35
Palmar Norte
 $       150
Santa Cruz  $         75
Papagayo  $         35
Santa Teresa  $       160
Paso Canoas  $       150
Siquirres  $         50
Peñas Blancas  $         75
Sixaola  $       150
Playa Avellana  $         35
Tambor  $         90
Playa Brasilito  $         35
Turrialba  $         75
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