Customer Car Rental Reviews for the Month of July

 

Thank you for a Seamless car rental experience...

Jul 27, 2012 by Rossana M.
Month Of Rental: July 

I have to say this was an easy and smooth experience. From the pick up at the airport to the excellent customer service at the office I was completely satisfied.

There was someone at the airport right as I got out of immigration and he was very nice and took care of all my luggage, as I had a lot...

Then I get to the office and I was assisted by Anibal, who I must say, is quite professional and had a very nice disposition. He answered all my questions and addressed my concerns. Anibal left me with a pleasant impression with your company.

When I return to Costa Rica I will definitely rent from your company again, because of the exceptional customer service I received from your Liberia office.

Thank you again!
Satisfied Customer

Response: Thank you so much Rossana for taking the time to let us know about your interactions with Anibal and our Liberian office. :)

Anibal is a great asset to Vamos and we certainly could not provide nearly as much personalized service without him. He does so much in keeping that location in tip-top shape.

Thanks again and we surely hope that you’re planning to return to Costa Rica soon!
~Ricardo


Would Recommend Vamos to Anyone

Jul 22, 2012 by Luisa & John P.
Month Of Rental: July 

The experience was like coming home. This is the third time in three years we have rented from Vamos.

Tizianna made each time perfect. She had everything all ready when we got there. Max picked us up at the airport and was very helpful. The car ran without any problems and was really in good shape.

I would recommend Vamos to anyone looking to rent a vehicle. I have nothing but good to say about the experience.

Response: We certainly appreciate your loyalty and faith in our services to recommend us to others. We want to live up to your highest expectations.

Hope to see you again next year! Take care.
~Ricardo


All Was Wonderful as Usual

Jul 22, 2012 by William & Theresa R.
Month Of Rental: July 

I tried to rate this past rental, but it doesn’t let me on Facebook; it says the poll is already completed. Maybe because we rented last month and did the survey that it thinks that I am repeating it again.

All was wonderful as usual. Anibal reserved the perfect car for this trip as usual. Tiziana was great at the counter on arrival and went over everything perfectly. Our return was also great.

Can’t wait to get back there again.

Thank you

Response: Thank you Theresa for using our Staff Survey on FB. Yes, the app only allows one ’vote’ per IP; however, I have forwarded your praise to Anibal.

Hope to see you both again very soon! ~Ricardo


Entire Experience was a Pleasure

Jul 12, 2012 by Susan G.
Month Of Rental: July 

Thanks to Anibal at your company in Liberia, my husband and I had a wonderful experience in Costa Rica.

The rental vehicle was appropriate for our travel and the entire experience was a pleasure.

Congratulations on a great company, Vamos in Costa Rica!


Third Time Renting from Vamos...Extremely Impressed

Jul 11, 2012 by Kip & Margaret L.
Month Of Rental: July 

This is our third trip to Costa Rica and third time renting from Vamos. We have been extremely impressed by everyone who has helped us.

The last two years we have flown into Liberia and have been helped by Anibal each time. You could not find anyone more helpful, responsive and courteous.

I will not hesitate to rent from Vamos on my future trips and would recommend your company without hesitation to anyone looking to rent a car in Costa Rica.

Response: We thank you Kip & Margaret for not only renting from us year after year, but also for sharing your impressions of our company with others.

It is these comments and our returning friends that make the working days easier.

We hope to see you again very soon!

Your friend,
George


Love Vamos!!

Jul 06, 2012 by Jessica B.
Month Of Rental: July 

Love Vamos!! See you next time.


Vamos Has GREAT Employees

Jul 03, 2012 by Walter S.
Month Of Rental: July 

Always great treatment from your employees. This makes ALL the difference.

I own businesses in the USA and Vamos has GREAT employees!!!!


Another Great Experience

Jul 01, 2012 by Chuck P.
Month Of Rental: July 

We had another great experience with Vamos. I have rented many times with Vamos.

The cost is good and Tiziana and Alex always take great care to make sure everything is excellent.

We will need a rental for all of Dec and Jan and I just emailed Tiziana for the cost and reservation.

Thank you!

Florida


Vamos Rent-A-Car 506-2432-5258 Oficentro Plaza Aeropuerto, Oficina C-4 Alajuela CR, 20109 Costa Rica 5.0 5.0 8 8 I have to say this was an easy and smooth experience. From the pick up at the airport to the excellent customer service at the office I was completely satisfied. There was someon

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Client Comments

2 Responses to “Customer Car Rental Reviews for the Month of July”

  1. Zada says:

    Nice to read people’s reactions after using your cars. Good idea.

    • RicardoV says:

      Many other Costa Rican rental car companies have a bad reputation for charging more and not being totally truthful.

      We don’t want to be associated with those practices, so we try to be as clear and upfront as possible — with all things, including any less-desirable reviews.

      There is a reason why people leave certain comments, good or bad, and we want to hear them for it helps us to grow as a team and as a company, for we all share in the rewards and ruin of running a tourist support business in the tropics. ;)